Insurance Claim Appraisal

When a dispute arises between an insurance company and a property owner regarding the scope of damages or the accurate cost of repair following a covered loss, options for resolution exist beyond traditional litigation or arbitration. In these instances, the Appraisal process is often the most effective and cost-efficient method for reaching a settlement.  If you are currently navigating such a dispute, we can help. The first step toward a resolution is to contact Comprehensive Claim Appraisal to review the specific facts of your case.

Initial Review

No two disputes are the same. Our team gathers the necessary facts to fully understand your specific situation.  During a no-cost, pre-contract consultation, we will discuss these facts, outline possible outcomes, and help you determine if proceeding is in your best interest. We also work closely with you to ensure you understand every step of the appraisal process.  From initial contact through final award, we remain responsive and transparent to all parties involved in the dispute.

Transparent Pricing

We prioritize transparent, upfront pricing. During our initial review, we provide a guaranteed fixed fee that will not increase, even if our operational costs exceed the fee amount. Please note that pricing may be adjusted based on time and expenses for complex assignments, such as commercial projects, water damage, fire damage, or steep and complex roofs.

Success

At Comprehensive Claim Appraisal, we define success as achieving a dispute resolution based on a scope of damage agreed upon by both appraisers. Our goal is to secure the funds necessary to restore property to its pre-loss condition, and our established track record demonstrates that we are the ideal partner for our clients’ needs.

Communication

By choosing Comprehensive Claim Appraisal, you are hiring a team of representatives dedicated to supporting you throughout the entire process. We prioritize clear communication—a standard many other companies overlook.  From day one, we designate a specific team member as your direct point of contact. This ensures you have a dedicated person to speak with regarding the progress of your dispute, in the manner and frequency you prefer.

Speed

Resolving disputes involves coordinating multiple parties and managing extensive documentation through various stages. While a specific timeline for resolution cannot be guaranteed, Comprehensive Claim Appraisal is committed to efficiency. By utilizing advanced technology, we ensure the process is navigated accurately and progressed as promptly as possible.

About us

Experience Matters. Communication Matters. People Matter.

With decades of experience in residential and commercial insurance claims and structural restoration, the founders of Comprehensive Claim Appraisal have built this company upon extensive industry expertise. They have refined their approach to the Property Appraisal process and take pride in ensuring a fair experience for all parties involved.

A few things we’re great at

Disputes happen, but they don’t have to lead to a stalemate. We provide the specialized appraisal and umpire services needed to bridge the gap between parties, ensuring a fair resolution based on facts, policy terms, and industry standards.

Claim Field Appraisal

On-site inspection and independent valuation of the insured loss.
We conduct detailed field appraisals to assess the scope, cause, and value of damage based on policy terms and industry standards. This service is ideal when claim amounts are disputed or when physical inspection is essential to an accurate determination.

Claim Desk Appraisal

Professional claim evaluation without a site visit.
Desk appraisals rely on documentation review, photographs, estimates, and policy analysis to determine loss value efficiently. This approach is well-suited for claims where sufficient information is available and a faster resolution is preferred.

Umpire

Neutral resolution when appraisers disagree.
As an impartial umpire, we review both appraisals and issue a binding decision in accordance with the policy’s appraisal clause. Our role is to ensure fairness, accuracy, and compliance—helping both parties reach resolution without litigation.

Our team

Experienced insurance professionals committed to fair, accurate claim resolution.
Our leadership brings decades of hands-on experience across carrier, contractor, and appraisal roles—ensuring every claim is evaluated with precision, integrity, and independence.

Steve Dodson

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Kevin Wood

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Services

Independent appraisal and claim support services focused on resolving valuation disputes with accuracy, professionalism, and adherence to policy terms. Our approach emphasizes clarity, efficiency, and fair outcomes for all parties involved.

Field Inspections

Our team of experienced property claim appraisers conduct detailed field inspections to assess the scope, cause, and value of damage. This service is particularly beneficial when claim amounts are disputed and a physical inspection is required to ensure an accurate determination of costs.

Desk Reviews

In some instances, a site visit is not required to reach a resolution. Our desk appraisals utilize a thorough review of all documents, photographs, and estimates to determine loss value more efficiently. This approach is well-suited for claims where sufficient information is readily available, and the dispute only needs to address specific supplemental items.

Umpire Services

As an impartial umpire, we review each of the appraisers’ positions, inspect the loss and issue a binding decision in accordance with the policy’s appraisal clause. Our role is to ensure fairness, accuracy, and compliance, facilitating a resolution for both parties without the need for litigation.

Loss Valuation

Comprehensive analysis of damage and repair costs.
Ensures pricing reflects current market conditions, accepted estimating standards, and applicable policy language.

Claim Review

Independent review of claim files and estimates.
Identifies valuation discrepancies, scope omissions, and documentation gaps that may impact claim resolution.

Appraisal Consulting

Strategic guidance throughout the appraisal process.
Supports policyholders, attorneys, and professionals with procedural clarity, technical insight, and compliance-focused advice.

What are you waiting for?

Ready to move your claim forward? If you’re facing a valuation dispute or need an independent appraisal, we’re here to help you take the next step with clarity and confidence. Start the process today and get experienced guidance from professionals you can trust.